You will receive an email from chestnutridgecounseling@apbdispatch.com as shown below. Click on the hyperlink to connect to your clinicians meeting site.

Once you click on the meeting link, you will get this window. Now click on Enter Waiting Room.

Fill in your First Name, Last Name, Reason for Visit, and check the box to give consent for the visit. Then click on Continue.

Click on Allow so that VSee has access to your microphone and/or camera for the visit.

Now click on I’m ready to start visit with your clinician.

You are now ready and waiting for the clinician to start the visit. Once the session has started the message will change to Session In Progress in the upper right hand corner.

If you click on the Hangup button, you will see this message popup. You can either answer the question and click on Cancel Visit or click on Continue with Visit.

Once your clinician has ended the visit, you will get this window popup. Click on the Stars to review the visit and then click on End Visit.